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This page can be found on the web at the following url:
http://www.leadership.opm.gov/Contact/Register/FAQ/index.aspx

Leadership

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How do I reach the customer support office?

Phone: (888) 676-9632 or (304) 870-8008
Fax: (304) 870-8078
Email: register@opm.gov

Contact Us

FAQ - Registration

How do I register?

For the Leadership for a Democratic Society program, contact the registrar at (434) 980-6200. For all other seminars, you may register using one of the following methods:

Register online: Browse our catalog or website. Once you’ve selected a seminar, go to the “Register Now” link on the main page, scroll until you find the seminar and date you wish to attend, and click on the apply icon. This will bring up the online registration application. Please complete and submit. In order to confirm registration, we must receive payment. The easiest payment method when registering on the web is by government purchase card. However, you may also fax a funded government training form to (304) 870-8078.

By Fax: Complete a registration form Adobe Acrobat Version [48 KB] and fax it back, along with a funded government training form, to the Customer Support Office at (304) 870-8078.

By Mail: Complete a registration form Adobe Acrobat Version [48 KB] and mail it, along with your payment, to

U.S. Office of Personnel Management
Customer Support Office
239 Lowe Drive,
Shepherdstown, WV 25443

Payment Methods
We accept only payments from Government organizations.

We accept:

  • Government Purchase cards
  • Funded Training forms, such as SF-182, DD-1556, etc.

We must receive your tuition payment or billing paperwork in order to confirm your registration for the course.

What information is required if I use a funded government training form?

At a minimum, the following information is required:

* Used to create username

How will I know my registration is confirmed?

You will receive a confirmation by email by the customer service representative assigned to your agency.

Can I be placed on a waiting list for a seminar that is sold out?

Yes. Please contact your account registration specialist to inquire about this option.

What is the cancellation policy?

We do not offer refunds. However, requests for transfers to another date or seminar will be considered if the request is received in writing up to four weeks prior to the start of the seminar, if space is available in the new course, pre-course work can be completed on time, and the registrar can resell the space in the current course.

If I can’t attend, may a substitute attend in my place?

Yes. A request for a substitution for most seminars may be made up to one week prior to the beginning of a course and will be approved if pre-course work can be completed. Programs with assessments need greater lead time, so a substitution will be accepted only if there is adequate time to complete and score all assessments. To make a request, please contact the account registration specialist for your agency.

How do I reach someone to assist me with registration?

We have six account registration specialists:

Registration

Barbara Badanjak
Phone: (304) 870-8029
Fax: (304) 870-8078
Email: Barbara.Badanjak@opm.gov

Kimberly Fernon
Phone: (304) 870-8042
Fax: (304) 870-8078
Email: Kimberly.Fernon@opm.gov

Cynthia Grantham
Phone: (304) 870-8021
Fax: (304) 870-8078
Email: cynthia.grantham@opm.gov

Amy Kneer
Phone: (304) 870-8008
Fax: (304) 870-8078
Email: Amy.Kneer@opm.gov

Tira Martin
Phone: (304) 870-8073
Fax: (304) 870-8048
Email: tira.martin@opm.gov

Joyce Reedy
Phone: (304) 870-8032
Fax: (304) 870-8078
Email: joyce.reedy@opm.gov

Karen Wall
Phone: (304) 870-8084
Fax: (304) 870-8078
Email: Karen.Wall@opm.gov

Leadership for a Democratic Society Program in FEI

Gail Oliver
Phone: (434) 980-6200
Fax: (434) 979-3387
Email: gail.oliver@opm.gov

Each agency has an Account Registration Specialist assigned to assist with their Leadership Development and Training needs. Please refer to the listing below to find the name of your agency's Account Registration Specialist.

 
National Sales Center Agency Representative
Administrative Office of the U.S. Courts Karen Wall
Advisory Council on Historic Preservation Karen Wall
African Development Foundation Karen Wall
Agency for International Development Karen Wall
American Battle Monuments Commission Karen Wall
Antitrust Modernization Commission Karen Wall
Appalachian Regional Commission Karen Wall
Arch. and Trans. Barrier Compliance Board Karen Wall
Architect of the Capitol Karen Wall
Arctic Research Commission Karen Wall
Broadcasting Board of Governors Karen Wall
Central Intelligence Agency Joyce Reedy
Chemical Safety and Hazard Investigation Board Karen Wall
Commission of Fine Arts Karen Wall
Commission on Civil Rights Karen Wall
Committee for Purchase from Blind/Disabled Karen Wall
Commodity Futures Trading Commission Karen Wall
Consumer Product Safety Commission Karen Wall
Corporation for National and Community Service Karen Wall
Court Services and Offender Supervision Agency Karen Wall
DC Pretrial Services Agency Karen Wall
Defense Nuclear Facilities Safety Board Joyce Reedy
Department of Agriculture Kimberly Fernon
Department of Commerce Kimberly Fernon
Department of Defense Joyce Reedy
Department of Education Kimberly Fernon
Department of Energy Kimberly Fernon
Department of Health and Human Services Kimberly Fernon
Department of Homeland Security Cynthia Grantham
Department of Housing and Urban Development Kimberly Fernon
Department of Justice Kimberly Fernon
Department of Labor Kimberly Fernon
Department of State Kimberly Fernon
Department of Transportation Kimberly Fernon
Department of Veterans Affairs Cynthia Grantham
Department of the Air Force Joyce Reedy
Department of the Army Joyce Reedy
Department of the Interior Kimberly Fernon
Department of the Navy Joyce Reedy
Department of the Treasury Kimberly Fernon
Environmental Protection Agency Karen Wall
Equal Employment Opportunity Commission Karen Wall
Exchange Service for Army & Air Force Joyce Reedy
Executive Office of the President Karen Wall
Export-Import Bank Karen Wall
Farm Credit Administration Karen Wall
Federal Communications Commission Karen Wall
Federal Deposit Insurance Corporation Karen Wall
Federal Election Commission Karen Wall
Federal Housing Finance Board Karen Wall
Federal Labor Relations Authority Karen Wall
Federal Laboratory Consortium for Tech Transfer Karen Wall
Federal Maritime Commission Karen Wall
Federal Mediation and Conciliation Service Karen Wall
Federal Mine Safety and Health Review Commission Karen Wall
Federal Reserve System Karen Wall
Federal Retirement Thrift Investment Board Karen Wall
Federal Trade Commission Karen Wall
General Services Administration Karen Wall
Government Accountability Office Karen Wall
House of Representatives Karen Wall
Institute of Museum & Library Services Karen Wall
International Organizations Cynthia Grantham
Interstate Commerce Commission Karen Wall
Library of Congress Karen Wall
Merit Systems Protection Board Karen Wall
National Aeronautics and Space Administration Karen Wall
National Archives and Records Administration Karen Wall
National Capital Planning Commission Karen Wall
National Counterintelligence Executive Joyce Reedy
National Credit Union Administration Karen Wall
National Foundation on the Arts and Humanities Karen Wall
National Labor Relations Board Karen Wall
National Mediation Board Karen Wall
National Railroad Passenger Corporation Karen Wall
National Science Foundation Karen Wall
National Transportation Safety Board Karen Wall
Nuclear Regulatory Commission Karen Wall
Office of Government Ethics Karen Wall
Office of Personnel Management Karen Wall
Office of Special Counsel Karen Wall
Overseas Private Investment Corporation Karen Wall
Panama Canal Commission Karen Wall
Peace Corps Karen Wall
Pension Benefit Guaranty Corporation Karen Wall
Railroad Retirement Board Karen Wall
STATE GOVERNMENTS Karen Wall
Securities and Exchange Commission Karen Wall
Selective Service System Karen Wall
Small Business Administration Karen Wall
Smithsonian Institution Karen Wall
Social Security Administration Karen Wall
Trade and Development Agency Karen Wall
U.S. Government Printing Office Karen Wall
U.S. Holocaust Memorial Council Karen Wall
U.S. International Trade Commission Karen Wall
US Chemical Safety & Hazard Investigation Board Karen Wall
US Senate Karen Wall
United States Postal Service Karen Wall