How do I register?
For the Leadership for a Democratic Society program, contact the registrar at 434-980-6200. For all other seminars, you may register using one of the following methods:
Register online: Browse our catalog or website. Once you’ve selected a seminar, go to the “Register Now” link on the main page, scroll until you find the seminar and date you wish to attend, and click on the apply icon. This will bring up the online registration application. Please complete and submit. In order to confirm registration, we must receive payment. The easiest payment method when registering on the web is by government purchase card. However, you may also fax a funded government training form to 304-870-8009.
By Fax: Complete a registration form (this should be a live link with a PDF of the registration form from the catalog) and fax it back, along with a funded government training form, to the Customer Support Office at 304-870-8009.
By Mail: Complete a registration form (this should be a live link with a PDF of the registration form from the catalog) and mail it, along with your payment, to
U.S. Office of Personnel Management
Customer Support Office
239 Lowe Drive,
Shepherdstown, WV 25443
Payment Methods
We accept only payments from Government organizations.
We accept:
We must receive your tuition payment or billing paperwork in order to confirm your registration for the course.
What information is required if I use a funded government training form?
At a minimum, the following information is required:
* Used to create username
How will I know my registration is confirmed?
You will receive a confirmation by email by the customer service representative assigned to your agency.
Can I be placed on a waiting list for a seminar that is sold out?
Yes. Please contact your Customer Support Representative to inquire about this option.
What is the cancellation policy?
We do not offer refunds. However, requests for transfers to another date or seminar will be considered if the request is received in writing up to four weeks prior to the start of the seminar, if space is available in the new course, pre-course work can be completed on time, and the registrar can resell the space in the current course.
If I can’t attend, may a substitute attend in my place?
Yes. A request for a substitution for most seminars may be made up to one week prior to the beginning of a course and will be approved if pre-course work can be completed. Programs with assessments need greater lead time, so a substitution will be accepted only if there is adequate time to complete and score all assessments. To make a request, please contact the customer support representative for your agency.
How do I reach a customer support representative is?
We have three customer support representatives:
Domestic Departments
Cynthia Grantham
Phone: 304-870-8021
Fax: 304-870-8009
Email: cynthia.grantham@opm.gov
DoD and National Security Agencies
Joyce Reedy
Phone: 304-870-8032
Fax: 304-870-8009
Email: joyce.reedy@opm.gov
Independent Federal Agencies /State and Local Agencies
Patricia Welch
Phone: 304-870-8035
Fax: 304-870-8009
Email: patrica.welch@opm.gov
To find the customer support representative for your agency, locate your agency name in the list below:
| Administrative Office of the US Courts | Patricia Welch |
| Advisory Council on Historic Preservation | Patricia Welch |
| African Development Foundation | Patricia Welch |
| Agency for International Development | Patricia Welch |
| Alcohol, Tobacco, Firearms and Explosives | Cynthia Grantham |
| American Battle Monuments Commission | Patricia Welch |
| American Forces Information Service | Joyce Reedy |
| Antitrust Modernization Commission | Patricia Welch |
| Appalachian Regional Commission | Patricia Welch |
| Architect of the Capitol | Patricia Welch |
| Architectural and Trans Barrier Compliance Board | Patricia Welch |
| Arctic Research Commission | Patricia Welch |
| Board of Contract Appeals | Cynthia Grantham |
| Broadcasting Board of Governors (Voice of America) | Patricia Welch |
| Bureau of Alcohol, Tobacco, Firearms and Explosives | Cynthia Grantham |
| Central Intelligence Agency | Joyce Reedy |
| Chemical Safety and Hazard Investigation Board | Patricia Welch |
| Committee for Purchase from Blind/Disabled | Patricia Welch |
| Commission of Fine Arts | Patricia Welch |
| Commission on Civil Rights | Patricia Welch |
| Commodity Futures Trading Commission | Patricia Welch |
| Community Relations Service | Cynthia Grantham |
| Consumer Product Safety Commission | Patricia Welch |
| Corporations for National and Community Service | Patricia Welch |
| Council of Economic Advisers | Patricia Welch |
| Court Services & Offender Supervision Agency | Patricia Welch |
| DC Pretrial Services Agency | Patricia Welch |
| Defense Nuclear Facilities Safety Board | Joyce Reedy |
| Department of Agriculture | Cynthia Grantham |
| Department of Air Force | Joyce Reedy |
| Department of Army | Joyce Reedy |
| Department of Commerce | Cynthia Grantham |
| Department of Defense | Joyce Reedy |
| Department of Education | Cynthia Grantham |
| Department of Energy | Cynthia Grantham |
| Department of Health and Human Services | Cynthia Grantham |
| Department of Homeland Security | Joyce Reedy |
| Department of Housing and Urban Development | Cynthia Grantham |
| Department of Interior | Cynthia Grantham |
| Department of Justice | Cynthia Grantham |
| Department of Labor | Cynthia Grantham |
| Department of Navy | Joyce Reedy |
| Department of State | Cynthia Grantham |
| Department of Transportation | Cynthia Grantham |
| Department of Treasury | Cynthia Grantham |
| Department of Veterans Affairs | Cynthia Grantham |
| Environmental Protection Agency | Patricia Welch |
| Equal Employment Opportunity Commission | Patricia Welch |
| Exchange Service for Army & Air Force | Joyce Reedy |
| Executive Office of the President | Patricia Welch |
| Export –Import Bank | Patricia Welch |
| Farm Credit Administration | Patricia Welch |
| Federal Communications Commission | Patricia Welch |
| Federal Deposit Insurance Corporation | Patricia Welch |
| Federal Election Commission | Patricia Welch |
| Federal Emergency Management Agency | Joyce Reedy |
| Federal Energy Regulatory Commission (DOE) | Cynthia Grantham |
| Federal Housing Finance Board | Patricia Welch |
| Federal Labor Relations Authority | Patricia Welch |
| Federal Laboratory Consortium for Tech Transfer | Patricia Welch |
| Federal Maritime Commission | Patricia Welch |
| Federal Mediation & Conciliation Service | Patricia Welch |
| Federal Mine Safety & Health Review Commission | Patricia Welch |
| Federal Reserve System | Patricia Welch |
| Federal Retirement Thrift Investment Board | Patricia Welch |
| Federal Trade Commission | Patricia Welch |
| Government Accounting Office | Patricia Welch |
| General Services Administration | Patricia Welch |
| US Government Printing Office | Patricia Welch |
| Institute of Museum and Library Services | Patricia Welch |
| Interstate Commerce Commission | Patricia Welch |
| Library of Congress | Patricia Welch |
| Merit Systems Protection Board | Patricia Welch |
| National Aeronautics and Space Administration | Patricia Welch |
| National Archives and Records Administration | Patricia Welch |
| National Capital Planning Commission | Patricia Welch |
| National Counterintelligence Executive | Patricia Welch |
| National Credit Union Administration | Patricia Welch |
| National Foundation on the Arts & Humanities | Patricia Welch |
| National Endowment for the Arts | Patricia Welch |
| National Labor Relations Board | Patricia Welch |
| National Mediation Board | Patricia Welch |
| National Railroad Passenger Corp | Patricia Welch |
| National Science Foundation | Patricia Welch |
| National Security Council | Patricia Welch |
| National Transportation Safety Board | Patricia Welch |
| National Reconnaissance Office | Joyce Reedy |
| Nuclear Regulatory Commission | Patricia Welch |
| Occupational Safety and Health Review Commission | Cynthia Grantham |
| Office of Government Ethics | Patricia Welch |
| Office of Management and Budget | Patricia Welch |
| Office of National Drug Control Policy | Patricia Welch |
| Office of Personnel Management | Patricia Welch |
| Office of Science and Technology Policy | Patricia Welch |
| Office of Special Counsel | Patricia Welch |
| Office of the President/EOP/OA | Patricia Welch |
| Overseas Private Investment Corporation | Patricia Welch |
| Panama Canal Commission | Patricia Welch |
| Peace Corps | Patricia Welch |
| Pension Benefit Guaranty Corporation | Patricia Welch |
| Railroad Retirement Board | Patricia Welch |
| Securities and Exchange Commission | Patricia Welch |
| Selective Service System | Patricia Welch |
| Small Business Administration | Patricia Welch |
| Smithsonian Institution | Patricia Welch |
| Social Security Administration | Patricia Welch |
| Trade and Development Agency | Patricia Welch |
| U.S. Agency for International Development | Patricia Welch |
| U.S. Government Printing Office | Patricia Welch |
| U.S. Holocaust Memorial Council | Patricia Welch |
| U.S. International Trade Commission | Patricia Welch |
| U.S. Postal Service | Patricia Welch |
| U.S. Chemical Safety and Hazard Investigation Board | Patricia Welch |
How do I reach the customer support office?
Phone: 888-676-9632 or 304-870-8008
Fax: 304-870-8078
Email: register@opm.gov