U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

You know your organization functions better when people get along, but cultivating cooperation amoung team members can sometimes be a challenge.  This program at the Federal Executive Institute (FEI) will help you overcome interpersonal obstacles in the workplace and give you the skills to improve personal and professional relationships in your organization or agency.

Each program begins by exploring participants' skill levels, perspective and questions. The emphasis of the program and its activities will vary based on this initial class assessment, but the outline will include:

• Emotional competencies all effective leaders need
• Links between the traits of effective leaders and Emotional Intelligence program theory
• Basic skills to identify and utilize emotions
• Importance of emotions in relationships and everyday life
• Most recent research on the functions of feelings and emotions in our lives
• Current challenges to old paradigms in neuroscience and brain development research

• Understand how interpersonal relationships affect organizational performance
• Discover the organizational benefits of good relationships
• Learn to appreciate and forestall the obvious and hidden costs of bad or strained relationships
• Develop and practice personal and organizational approaches that support good relationships

SES members, GS-15s, and their equivalents in state, local and international government

• Interpersonal Skills
• Leveraging Diversity
• Influencing/Negotiating
• Political Savvy
• Continual Learning