U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

Agency Partner Advantage

Training Officers who submit an order for ten or more funded registrations for their agency automatically become agency partners.

Benefits

• Reserve first quarter spaces with prior year funds, and pay previous fiscal year prices.
• Schedule registrations for second quarter courses without payment, with funding document provided by 11/30.
• Receive discounts on all registrations for which we receive funding by 12/30.
• The Frequent Buyers Program—for every 25 seats purchased, receive a FREE space for a one-week non-assessment program, to be used by anyone within your agency, any time during the fiscal year.
• Request a courtesy space in an approved program or personally audit sessions within a program.

Customer Service Office

Our Customer Service office maintains a full-time staff to assist Agency managers in choosing the best possible path along the Leadership Journey for their managers and leaders. We are standing by to provide in-depth seminar information, assistance in matching courses to specific Agency needs, and help in the registration process. Each of our Account Registration Specialists is assigned specific agencies to work with, so we develop thorough understanding of your agency’s leadership training and registration needs.

Contact Information

• Customer Service Office
  U.S. Office of Personnel Management
  239 Lowe Drive
  Shepherdstown, WV 25443
  Phone: (304) 870-8008
  Toll-Free: (888) 676-9632
  Fax: (304) 870-8078
  Email: register@opm.gov
  

Registration

• Barbara Badanjak
  Phone: (304) 870-8029
  Fax: (304) 870-8078
  Email: Barbara.Badanjak@opm.gov
• Kimberly Fernon
  Phone: (304) 870-8042
  Fax: (304) 870-8078
  Email: Kimberly.Fernon@opm.gov
• Cynthia Grantham
  Phone: (304) 870-8021
  Fax: (304) 870-8078
  Email: cynthia.grantham@opm.gov
• Amy Kneer
  Phone: (304) 870-8008
  Fax: (304) 870-8078
  Email: Amy.Kneer@opm.gov
• Tira Martin
  Phone: (304) 870-8073
  Fax: (304) 870-8048
  Email: tira.martin@opm.gov
• Joyce Reedy
  Phone: (304) 870-8032
  Fax: (304) 870-8078
  Email: joyce.reedy@opm.gov
• Karen Wall
  Phone: (304) 870-8084
  Fax: (304) 870-8078
  Email: Karen.Wall@opm.gov

Leadership for a Democratic Society Program

• Gail Oliver
  Federal Executive Institute
  1300 Emmet Street
  Charlottesville, VA 22903
  Phone: (434) 980-6200
  Fax: (434) 979-3387
  Email: Gail.Oliver@opm.gov
  

Accounts Receivable/Billing Inquiries

• Tira Martin
  Phone: (304) 870-8073
  Fax: (304) 870-8058
  Email: Tira.Martin@opm.gov
  

Each agency has an Account Registration Specialist assigned to assist with their Leadership Development and Training needs. Please refer to the listing below to find the name of your agency's Account Registration Specialist.