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U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce


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Leadership

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Communicating Face to Face

Interpersonal Communication for Workplace Success (formerly titled Leadership Communications Workshop)

Schedule
  • November 16 - 20, 2009 @ WMDC, Aurora, CO   $4400 FULL
    Starts 8:00 AM on 1st day ends 5:00 PM on last day
    Friday is a travel day. Tuition includes food and lodging.
  • March 8 - 12, 2010 @ Western Management Development Center,   $4400 REGISTER
    Starts 8:00 AM on 1st day ends 5:00 PM on last day
  • June 7 - 11, 2010 @ WMDC, Aurora, CO   $4400 REGISTER
    Tuition includes food, lodging, course material and course.
  • August 2 - 6, 2010 @ EMDC, Shepherdstown, WV   $4400 REGISTER
    Cost includes food, lodging and course materials
Overview

Whether you are an informal leader or a supervisor with direct reports, communicating face-to-face is critical to building meaningful workplace relationships. This seminar focuses on developing the skills needed to successfully connect and influence peers, supervisors, employees as well as internal and external stakeholders.

Communicating Face to Face combines presentations and interactive sessions relative to one-on-one communication including listening, inquiring and conveying. You will learn and practice new skills in real-world simulations during small group activities. Plus, a professional communication coach will help you master effective interpersonal communication using video feedback, public sector case studies as well as individual consultation.

How You Will Benefit

  • Recognize and enhance your own communication style
  • Study and adopt interpersonal techniques used by great communicators
  • Gain confidence by practicing key skills in small group, real-world, relevant simulations
  • Practice strategies to defuse intensity during difficult conversations and interactions
  • Learn to build rapport with ease

Who Should Attend

Those wishing to master the art of building productive relationships through improved communication and understanding