Leading Through Constructive Conflict
Leveraging the Inevitable to Build Your Organization
Overview
Through this program, the Federal Executive Institute (FEI) offers you a new way of thinking about conflict management. Instead of formal processes such as arbitration, mediation or negotiation, this program offers constructive engagement through self-awareness, selfmanagement and effective influencing strategies. You will learn to lead your organization in developing conflict competency by using instruments and tools grounded in emotional intelligence concepts and the newly revised Conflict Management Executive Core Qualification for the Senior Executive Service.
Before the seminar, a 360-degree assessment called the Conflict Dynamics Profile will be administered to colleagues you select. The resulting analysis will help you examine the impacts of your behavior during conflict situations at work. Exercises, small-group discussion and reflection will also enhance self-awareness by examining your preferred conflict style. The final project for the program involves examining your own work experiences and determining effective alternative approaches to dealing constructively with conflicts in a leadership context.
How You Will Benefit
- Examine your behavior in conflict situations and explore how it impacts others
- Understand your styles of handling conflicts and learn how those styles can help or hinder your ability to lead effectively
- Develop useful personalized strategies for engaging in constructive conflicts
- Examine actual conflict situations at work and identify alternative ways to handle them more effectively as a leader
- Explore systematic approaches to creating a workplace culture of conflict competency
Who Should Attend
SES members, GS-15s and their equivalents in state, local and international government